FOI release

Request for responses: Services relating to HR & Payroll

This request was refused in part, so we didn't provide some of the information the requester asked for. This may include information where we can neither confirm nor deny that we hold it.

Case reference FOI2025/00199

Received 28 February 2025

Published 5 May 2025

Request

HR and Payroll Services FOI request: Is the Authority's payroll and HR services delivered in house or by a third party? If delivered by a third party, who provides this service? If delivered by a third party, when does the contract for the service expire? The average number of people deployed in the payroll service (FTE) for 2024 to date, broken down into leadership, team management, frontline and support roles? Which system is used to manage the payroll service? Which key metrics are used to manage the performance of the payroll? What targets are in place for each of the key metrics used? How many payslips is processed per year?

Response

see attached

Documents

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